FAQs | Sounds From The Other City – Sounds From The Other City
Salford's festival of new music and art • 5th May 2024 •

Can I pay by cash or card?

Most bars and vendors across the festival are cashless.

There are some venues, such as The New Oxford, The Old Pint Pot and Porta, which also accept cash.

Note that unfortunately, due to licensing, it is not possible to take drinks between venues.

Do you have a safer spaces policy?

Sounds from the Other City is proud of standing for the ‘Other’ and always will stand against any form of ableism, sexism, transphobia, homophobia, xenophobia & racism. Any form of sexual harassment, physical violence or discrimination is unacceptable at our festival. This includes unwanted sexual comments or contact, verbal abuse and use of threatening or intimidating language. If you would like to know more about our policy please visit this page.

Will photography & filming be taking place?

There will be festival photographers and film crews around the site recording the day’s events for us. We assume that by attending, all wristband holders are consenting to being included in any photographs and footage, however if you would prefer to be excluded just contact us on [email protected] and we will ensure we don’t use any identifiable images of you.

Can I bring a large back or rucksack?

There will be bag and wand checks at the site entrance, therefore we strongly recommend you don’t bring any large bags or rucksacks over A4 in size. They will be subject to a complete search at the wristband exhange and each venue and will slow entry down. Please don’t bring in any glass, alcohol, drugs or anything that can be used as a weapon. There are no cloakroom facilities at the festival.

Where do I get my wristband on the day?

The Sounds from the Other City wristband exchange is located at Maxwell Hall, University of Salford, Crescent, Salford, M5 4WT.  You’ll need to visit here first to exchange your ticket for a wristband that will gain you access to the individual venues, including afterparty venues. It opens at 2pm on the day of the festival, Sunday May 5th and closes at 8pm.

What is the age limit at SFTOC?

We want to welcome as many people as possible to the festival. Anyone under 18 must be accompanied by a parent or guardian (25 or over). Please note some of our venues are licensed premises with individual rules that prohibit people under the age of 18 after certain hours so access may be restricted. If there are specific acts or parts of the programme you wish to see please email us on [email protected] and we will deal with your query specifically. 

Can I bring my dog?

We aren’t able to provide welfare provisions for animals at SFTOC (water bowls, poop bins etc) so we don’t encourage people to bring dogs, however there are open air areas of the site that are open to any four legged friends under the supervision and care of ticket holders. We expect the same level of behaviour as we would from our human guests though so any fighting, biting or pooping will result in you being asked to leave.

Do venues have a capacity limit?

Entries to venues and stages are subject to capacity. If our security team advises that a venue is at full capacity they will employ a one-in one-out policy for your safety so please be patient. If there are specific acts you are particularly keen to catch, head to your venue of choice early.

Can I buy a separate ticket for individual stages

No, there is only one ticket to SFTOC. We firmly believe in championing new artists and ideas and we want everyone to step into our melting pot of discovery as equals. Your wristband will grant entry to all daytime and afterparty venues, subject to capacity.

Can I get a personal assistant or carer ticket?

Yes you can. Please email [email protected] under the heading ‘personal assistant ticket’ with proof of your ticket purchase and eligibility.

Below are a few of the types of proof of eligibility we accept, but please do email us with your individual circumstances and we will do our very best to accommodate:

  • Middle or Higher rate DLA for care and/or mobility
  • Receipt of Enhanced Rate Personal Independence Payment (PIP)
  • Or Registered Deaf or Blind

Does my child need a ticket?

Children aged 13 do not need a ticket and under are admitted free when accompanied by a ticket-holding adult. It’s worth bringing some ID if they look older than 13.

Everyone aged 14 or over on Sunday May 5th 2024 (the day of the event ), must have bought a full ticket.

Anyone under the age of 18 wishing to attend the festival MUST be accompanied by a parent/guardian over the age of 25.

Please note that a lot of the venues at SFTOC are temporary or non-standard venue spaces and do not have baby changing facilities. We advise that all children wear ear defenders when inside venues with live music and djs.

Are the SFTOC venues accessible?

Head to the Accessibility section of the website for full details on access to our festival venues.

How do I get to SFTOC?

Head to the Getting Here section of the website for full details on getting to and around the festival venues.

How can I get involved as a volunteer?

Sounds wouldn’t happen without the help of our amazing volunteers, who assist with stage management, wristband exchange, stewarding, site management and more.

Please email [email protected] for more information on how to get involved.

How can I programme a stage at the festival?

SFTOC is a promoter-led event, which means that we don’t book artists centrally. We invite our favourite promoters, platforms, labels and curators from across the North West (and beyond) who then select the artist line-ups that most excite them. 

You can see a full list of promoters from each of our 18 years in our history section. https://soundsfromtheothercity.com/history. We invite some new promoters each year as well as a whole host of regulars.

If you have ideas and would like to get involved, we’d love to hear from you – drop us a line on  [email protected].

How can I perform at SFTOC?

SFTOC is a promoter-led event, which means that we don’t book artists centrally.

We invite our favourite promoters, platforms, labels and curators from across the North West (and beyond) who then select the artist line-ups that most excite them. 

You can see a full list of promoters from each of our 18 years in our history section. https://soundsfromtheothercity.com/history. We invite some new promoters each year as well as a whole host of regulars.

Enthusiastically supported by: